Integrations · Powered by Call Platform
Connect every call to the systems your business runs on
Telcode AI Voice Agents and Call Platform integrate with your CRM, calendar, email, chat and business apps. Look up and update records mid-call, book appointments, send confirmations and trigger workflows — and connect anything with an API using Connector Studio.
15+
Popular business apps ready to connect
Any API
Custom connectors, webhooks and MCP
Mid-call
Look up and update data while the caller is on the line
Encrypted
Credentials stored once and never read back
Popular integrations
Works with the apps your team already uses
Your AI Voice Agents and call flows read from and write to your business systems in real time — so every call ends with the record updated, the meeting booked and the right people told.
CRM
HubSpot
Look up contacts and companies, log calls and notes, create deals, tickets and tasks, and assign owners — all during the call.
CRM
Salesforce
Recognise callers, update leads and contacts, and write call outcomes back to the record automatically.
CRM
Zoho
Pull up customer details mid-call and save notes, outcomes and new leads straight into Zoho.
CRM
Pipedrive
Turn qualified calls into leads and deals, and keep your sales pipeline current without manual data entry.
Email & calendar
Microsoft 365 & Outlook
Check availability, create Outlook calendar events with invites, send email from your mailbox and read contacts.
Email & calendar
Google Workspace
Check Google Calendar availability, book events, send email through Gmail and read contacts.
Scheduling
Calendly
Let your AI Agent offer available times and book meetings into your Calendly scheduling.
Collaboration
Microsoft Teams
Keep your team in the loop with call alerts and summaries, and connect Teams calling through Telcode Voice.
Collaboration
Slack
Post call alerts, hot leads and summaries to the Slack channels your team watches.
Messaging
Follow up callers with messages, links and confirmations on the channel they prefer.
Field service
ServiceM8
Capture job details and look up clients for trade and field-service businesses — even after hours.
Helpdesk
Jira
Raise and update tickets from support calls so issues reach the right team with full context.
Accounting
Xero
Check customer and account details so callers get accurate answers about their account.
Automation
Zapier
Trigger workflows across thousands of apps from any call outcome.
Developers
Webhooks & APIs
Send HTTP requests to any system mid-call, or build a reusable custom connector in Connector Studio.
AI tools
MCP servers
Give your AI Agents access to tools and data exposed through the Model Context Protocol.
Connector Studio
Connect any system with an API — safely, without touching the call flow
Connector Studio is the integration workspace inside Call Platform. It lets a live call talk to your CRM, helpdesk, booking or dispatch platform — or an API of your own — while keeping credentials and technical detail out of the call flow. Build a connector once, then reuse its actions in any flow.
01
Marketplace apps
Approve Google Workspace, Microsoft 365, Slack or HubSpot once, choose exactly which capabilities connectors may use, and reuse the connection everywhere.
02
Custom connectors
Anything with an HTTPS API can be connected — including in-house and partner systems — using a guided three-step wizard.
03
Reusable actions
Actions such as “look up contact by phone” or “find current booking” appear as simple steps in Flow Builder, with named outcomes to branch on.
04
Encrypted credentials
Keys and tokens are stored once, encrypted at rest, masked in the portal and never copied into call flows or call logs.
05
Callers never left in silence
Every action has timeout and error routes, so if a system is slow or unavailable the call can play a message, take a message or transfer to your team.
06
Change control built in
Every save creates a new revision and live flows stay pinned to the version they were published with — sandbox and production are kept separate.
How it works
STEP 1
Connect
Approve a marketplace app or create a custom connector with its base URL, credential and timeout.
STEP 2
Add actions
Choose the actions you need, then test them with sample data before going live.
STEP 3
Use them in your calls
Drop a Connector Action into Flow Builder, map call data such as the caller's number, wire the outcomes and publish.
FAQs
Integration questions, answered
What systems can Telcode AI Voice Agents integrate with?
Telcode AI Voice Agents and Call Platform work with popular business apps including HubSpot, Salesforce, Zoho, Pipedrive, Microsoft 365 and Outlook, Google Workspace, Calendly, Microsoft Teams, Slack, WhatsApp, ServiceM8, Jira, Xero and Zapier. Anything else with an HTTPS API can be connected through webhooks, MCP or a custom connector in Connector Studio.
What can an AI Voice Agent do with my systems during a call?
It can look up the caller in your CRM, write back notes and outcomes, check calendar availability and book appointments, send email and SMS confirmations, post alerts to your team and trigger any workflow through an API — all while the caller is still on the line.
What is Connector Studio?
Connector Studio is the integration workspace inside Telcode's Call Platform. You create a secure connector to a system once, define reusable actions such as “look up contact by phone”, and then add those actions to any call flow as a simple step — without exposing URLs, keys or headers to the person building the flow.
Do I need a developer to set up integrations?
No for the common apps — marketplace connections such as Google Workspace, Microsoft 365, Slack and HubSpot are approved once from the portal. Custom APIs need the system's API details, and the Telcode team can set connectors up for you.
How is my data kept secure?
Credentials are encrypted at rest, masked in the portal and never read back or copied into call flows or logs. Connectors only call public HTTPS endpoints, response sizes and wait times are capped, and only the fields you declare are kept from a provider's response. Read more on our Platform Security page.
What happens if my CRM is slow or offline during a call?
Every connector action has its own timeout and error routes, so the call never stalls. You decide what happens next — play a message, take a message or transfer the caller to your team.
Book a demo
See your systems connected to a live AI Voice Agent
Tell us which apps you use and we'll show you an AI Voice Agent looking up, booking and updating records in real time.