Inbound numbers
Inbound Numbers are your first and most important point of contact with your customers. Whether you require National Toll Free 13/1300/1800 Numbers, Local Presence Numbers, Virtual Mobile Numbers, or International Numbers, Telcode provides these services with powerful real-time controls and reporting at your fingertips.
Features
• Web portal with real-time controls
• Network Call Queueing (unlimited channel capacity)
• Multi-carrier redundancy
• Area Based Routing (postcode entry and automatic Area Based Routing, based on caller
• Disaster Recovery
• Time of Day & Public Holiday Controls
• Live Call Reporting
• Network Call Recording
• Network IVR
• Audio controls and on hold messaging
Benefits
Ensuring that your calls are delivered to the right contact point at the right time, every time. You’ll never miss a call, enabling you to provide the highest level of service and improve business efficiency.
