AI Outbound Dialler · Powered by Call Platform
Replace your outbound contact centre with AI
The dialler and the people, in one platform. Build an outbound campaign, assign an AI Voice Agent and let it work through your contact list on script — qualifying leads, booking meetings, closing sales and updating your CRM — while you watch every call, outcome and conversion in real time.
No seats
No agents to hire, roster, train or replace
Concurrent
Run many AI Agent calls at once and scale on demand
Every call
Recorded, transcribed, scored and dispositioned
Live
Wallboard, outcomes and hot-lead alerts in real time
The dialler and the people
Everything a contact centre does, without the contact centre
Most AI calling tools give you a voice bot and leave the rest to you. Call Platform gives you the whole outbound operation: the campaign dialler, the AI Voice Agents that make the calls, compliance controls, live supervision and the reporting to prove it's working.
Traditional outbound team
Dialler licences, seats and rosters
✕ Recruit, train and roster agents before a single call is made
✕ Pay for dialler licences, headsets, seats and supervisors
✕ Capacity is capped by headcount, so campaigns queue up
✕ Scripts drift, notes are patchy and CRM updates get missed
✕ QA listens to a small sample of calls, days later
✕ Staff turnover means starting again every few months
Telcode AI Outbound Dialler
Campaigns that staff themselves
✓ Launch a campaign in minutes with an AI Voice Agent ready to dial
✓ Dialler, AI Agents, numbers and reporting on one platform
✓ Turn concurrency up to work through big lists faster
✓ Every call follows your script and writes back to your CRM
✓ 100% of calls recorded, transcribed, scored and dispositioned
✓ Consistent on every call, from the first dial to the thousandth
Inside the Outbound Dialler
Built to run a real outbound operation
Everything you need to plan, run, supervise and improve outbound campaigns — with AI Voice Agents doing the dialling.
Total campaign control
Set concurrency, caller ID, retries and contact lists for every campaign from one screen.
The right time, every time
Calling windows for each day, applied in every lead's local timezone.
Lists, lead fields & DNC
Custom lists and dynamic lead fields, with Do Not Call suppression handled automatically.
Outcomes that act
Your own dispositions, assigned by AI after every call — with instant hot-lead alerts.
Live wallboard
Live calls, contact rate, conversions and outcomes, updating in real time.
Sentiment & coaching
Quality, compliance, coaching and success tracking on 100% of calls — not a sample.
Every call on one page
Recordings, transcripts, outcomes and notes, searchable by lead or disposition.
Scale without hiring
Turn up concurrency or launch new campaigns without adding a single seat.
Outbound Campaign Wallboard
Watch your AI workforce perform, live
Call History
Every outcome, recording and transcript in one place
Built into every Outbound AI Agent
Outbound AI Agents that know when they're not talking to a person
A big share of outbound calls never reach a human. Our Outbound AI Agents recognise that in the first few seconds and handle it properly — so you don't burn minutes, mess up your reporting or leave a bot talking to a recording.
01 · Call screener app detection
Gets past the call screener
Mobile call-screening apps now answer many unknown numbers before the person does. The AI Agent detects the screener, states its name and the reason for the call so the person can choose to pick up, and logs the result as its own outcome — not as a missed conversation.
02 · Voicemail detection
Knows a voicemail when it hears one
When a call goes to an answering machine, the AI Agent recognises it, follows your voicemail rule — leave a short message or hang up — and schedules the retry automatically. Your connect rates and call outcomes stay accurate.
More than a voice bot
Your AI Agents don't just call. They get the job done.
Connected to your CRM and business systems, each Outbound AI Agent follows your script and takes action during the call — the same work your outbound team does today.
Qualify leads
Ask your qualifying questions, capture the answers and score the lead before it reaches sales.
Book meetings
Check availability and book appointments straight into Outlook or Google calendars, with invites sent automatically.
Make sales
Pitch the offer, handle objections and close — then send a payment link or order confirmation by SMS or email.
Update your CRM
Write call outcomes, notes and new details back to HubSpot, Salesforce, Zoho and other systems as the call ends.
Send emails and SMS
Follow up with brochures, pricing, quotes or confirmations while the customer is still on the line.
Live-transfer hot leads
Hand a ready-to-buy customer to your team or queue, with the context captured so nobody repeats themselves.
How it works
From contact list to live campaign in four steps
01
Load your leads
Upload a CSV or pull contacts from your CRM. Map your own lead fields and the DNC list is applied automatically.
02
Build your AI Agent
Describe the call in plain English with the AI Wizard, or let our team build the script, actions and integrations for you.
03
Set up the campaign
Choose your caller ID, calling hours, concurrency, retries, dispositions and who gets the hot-lead alerts.
04
Press start and watch
Follow it live on the wallboard, review recordings and transcripts in Call History, and improve with Call Intelligence.
See it on your own campaign
Hear an Outbound AI Agent call your leads
Book a demo and we'll set up a sample campaign with your script, so you can hear the AI Agent, see the wallboard and review the results for yourself. Telcode is an Australian provider with local support from people who know the platform.
FAQs
AI Outbound Dialler questions, answered
What is the AI Outbound Dialler?
It's the campaign dialler built into Call Platform. You create outbound campaigns, load your contact lists and assign an AI Voice Agent to make the calls — following your script, connecting to your CRM and other systems, and recording the outcome of every call.
Can it really replace an outbound contact centre?
For most outbound work — lead follow-up, qualification, appointment setting, renewals, reactivation, surveys and reminders — yes. You get the dialler, the agents, supervision and reporting in one platform, without seats, rosters or recruitment. Hot leads can still be live-transferred to your own team when a person needs to close.
How many calls can it make at once?
You set the concurrency for each campaign, so the dialler can run several AI Agent calls at the same time and work through large lists quickly. Your account allowance sets the maximum, and we can increase it as your campaigns grow.
What happens when a call goes to voicemail or a call screener?
The Outbound AI Agent detects voicemail and call-screening apps. It follows your rules — leave a short message, state its name and reason for calling, or hang up — logs the right outcome and schedules a retry, so your reporting stays accurate.
How do you handle Do Not Call requests and compliance?
If a person asks not to be called again, the AI Agent marks the call as DNC and the number is suppressed across your whole account. You can also upload your own DNC lists, and the dialler only calls within the calling hours you set, in each lead's local timezone. You remain responsible for complying with Australian telemarketing rules, including the Do Not Call Register, and we can help you set campaigns up correctly.
Does it work with my CRM?
Yes. AI Agents can look up and update HubSpot, Salesforce, Zoho and other systems during and after the call, book meetings into Outlook or Google calendars, and send emails and SMS. Our team can connect other systems through APIs and webhooks.
Can I listen to the calls?
Every call is recorded and transcribed. The Call History page puts recordings, transcripts, AI summaries, dispositions and notes on one page, and Call Intelligence scores each call for quality, compliance and coaching.
Can I resell the AI Outbound Dialler to my own customers?
Yes. Call Platform and AI Voice Agents are available wholesale, so telcos, MSPs and IT providers can offer outbound AI campaigns to their own customers under their own brand.